| Toll-Free
Customer Service |
800
989 1422 |
While
Browsing the Site |
|
|
On
almost every page you will see two
blue buttons. Use "Contact"
to send a message to IAC Customer
Representatives. Use the "Feedback"
to report web related issues or
comments.
|
|
| Main
Phone |
714 990
8997 |
| Main
Fax |
714 990
0557 |
| Main
Email |
benchsales@iacindustries.com |
Postal
Mail
|
895
Beacon Street
Brea, CA 92821-2926
U.S.A.
See a map here....
|
What sets IAC apart from other manufactures is
a genuine desire to please the customer. If you
need assistance with a delivered order, call our
toll-free Customer Service number: 800-989-1422.
To speed our efforts in resolving discrepancies,
please have your IAC job number available and
be prepared to answer the following questions
before calling:
- Was the incorrect or missing product actually
ordered, and is it listed on our packing list?
- Was the complete shipment received?
- Was the item in question originally ordered
correctly, and ordered in the correct size?
- Was missing product checked for in all boxes
received and in the drawers of the workstation?
Customer Service will try to come to a resolution
while on the phone, and if IAC is at fault,
will ship any small items that we have in stock
within 24 hours. Items that are in stock and
only need to be painted will ship in approximately
48 hours. Items that need to be manufactured
will ship in approximately 5 days. Customer
Service will carefully monitor progress to assure
that your replacement product is shipped out
in a timely manner.
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